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HVAC Customer Service Handbook PDF

by Steve Coscia : HVAC Customer Service Handbook
ISBN : #0976755270 | Date : 2012-01-23
Description :
PDF-4f92b | This book gives HVAC Service Professionals the strategies and techniques required to deliver world-class customer service. When the thermostat goes to either extreme, the phones will start to ring. While HVAC reps can not control the weather, there are numerous behavioral aspects that are controllable. The flowcharts offer a step-by-step approach to fast and professional problem resolution. This b… HVAC Customer Service Handbook
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[Pub.19kEc] HVAC Customer Service Handbook PDF | by Steve Coscia
HVAC Customer Service Handbook by by Steve Coscia
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